Booking and Payment: By booking a trip with our travel agency, you agree to pay the specified deposit or full payment as required for your chosen trip. Payment terms and methods will be outlined during the booking process.

Cancellation and Refunds: Cancellation policies vary depending on the type of trip booked and may incur cancellation fees. Refund eligibility will also depend on the timing of the cancellation and any applicable terms and conditions set forth by our agency and our partners.

Travel Documents: It is your responsibility to ensure that you possess all necessary travel documents, including passports, visas, and any required vaccinations, prior to departure. Our agency will provide guidance and assistance regarding these documents, but ultimately, you are responsible for compliance with entry requirements.

Trip Itinerary and Changes: While we strive to adhere to the agreed-upon itinerary, unforeseen circumstances such as weather, political unrest, or logistical issues may necessitate itinerary changes. We reserve the right to modify or alter the trip itinerary as needed for the safety and enjoyment of all participants.

Travel Insurance: We strongly recommend purchasing comprehensive travel insurance to cover potential risks such as trip cancellations, medical emergencies, baggage loss, and other unforeseen events. Our agency can provide assistance in arranging suitable insurance coverage if desired.

Health and Safety: Your health and safety are of utmost importance to us. It is essential to disclose any medical conditions, allergies, or special requirements prior to booking to ensure that appropriate accommodations and arrangements can be made.

Responsibility: While we endeavor to provide high-quality services and experiences, our agency acts only as an intermediary between you and the various service providers, including airlines, hotels, tour operators, and transportation companies. We are not liable for any injuries, damages, losses, or delays resulting from the actions or negligence of third-party providers.

Code of Conduct: We expect all travelers to conduct themselves in a respectful and responsible manner throughout the duration of the trip. Disruptive or inappropriate behavior may result in removal from the tour or other consequences, with no entitlement to refunds or compensation.

Privacy Policy: We are committed to protecting your privacy and will only collect, use, and disclose personal information in accordance with our privacy policy. By booking with our agency, you consent to the collection and use of your personal information for trip-related purposes.